What is Ridge Store Credit?

Ridge Store Credit is a rewarding program designed by merchants to give you store credit when you shop with them. It's a simple and convenient way for merchants to show their appreciation to shoppers like you. This is given through Ridge Store Credit and can be used on a secondary purchase, 30 days after the initial qualifying purchase.

How can I redeem my Credit?

Ridge Store Credit will be ready 30 days after your initial purchase. To redeem it, please follow these simple steps:

• Check your email after making a qualifying purchase. You will receive an email with instructions for Credit redemption and timelines.
• Wait for the approved holding period to pass.
• Utilize the Store Credit during checkout.
• An email will be sent once the Store Credit is available for use.
• You will have 14 days to use your Store Credit.

What exclusions apply for Ridge Store Credit?

Currently, our NFL, MLB, Collegiate Line, Personalization, Travel Line, Magnetic Power Banks, and sale items are all excluded from the Ridge Store Credit promotion. If you apply a discount code or purchase a gift card, the Store Credit will also be excluded.

Why is there a holding period to receive my Ridge Store Credit?

The holding period is to verify no returns or refunds were made on an order prior to the Ridge Store Credit being issued.

How long does it take to receive my store credit?

Once you confirm your selection, we will promptly provide you with the details of your store credit after the 30-day holding period.

How do I use my store credit?

You can apply your store credit directly on the site during checkout. It is located under the payment options in checkout. Store credit will expire 14 days after it is made available for use.

Where can I find my store credit?

Upon your order completion, we will promptly send you an email containing all the details about your Ridge Store Credit. We understand that emails can sometimes get lost or misplaced. If you are unable to locate the email, please reach out to our support team.